Privacy Policy

I. Processing of users’ personal data

Simply accessing and browsing (hereinafter, the “Website”) does not, as a general rule, result in the collection of personal data from Website visitors. However, GESTERNOVA SERVICIOS ENERGÉTICOS, S.L. (hereinafter, “Contigo Energía” or “we”) reminds you that cookies may be installed on your access device if you decide to continue browsing the Website, in accordance with section III of this policy.

Pursuant to Spanish Organic Law 3/2018, of 5 December, on the protection of personal data and guaranteeing digital rights (“LOPDGDD”), together with its implementing regulations, we hereby inform you that by sending any email to the contact addresses provided or completing any of the forms available on the Website your data will be included in a file under the responsibility of Contigo Energía, with registered office at Paseo de la Castellana, 259C Torre de Cristal, Madrid (28046).

The data provided will be used to process your request or query. By subscribing to our newsletter, you expressly authorise us to send you, by any means, commercial communications regarding our products and services, and/or regarding products, services or news relating to the energy sector.

In any case, you may exercise your rights of access, rectification, erasure and objection by contacting Contigo Energía at or at the following postal address: Paseo de la Castellana, 259C Torre de Cristal, Madrid (28046).

II. Information on cookies

The Website uses cookies in order to understand user preferences and optimise Website configuration. We provide a detailed description of the cookies used below.

What are cookies?

Cookies are data packages stored on the device of users who visit a website and which generate certain information that can be read by the server that installed them. For example, cookies are used:

  • To allow users to browse in a restricted access area, once they have entered their username and password.
  • To facilitate online purchasing processes (cookies record each product included in the shopping basket).
  • To record user preferences (language, font, etc.).
  • To obtain information on pages visited and to offer advertising.

 What types of cookie are installed on accessing our Website?

The Website uses first-party and third-party cookies. First-party cookies are those installed by our own domain and are not managed by third parties. Conversely, third-party cookies are not managed directly by us (although in some cases they are downloaded from our domain).

We have classified the cookies used on this Website into the following groups based on their purpose:

1. Performance or analytics cookies
Among other uses, these cookies help us to identify the most popular sections of our Website, to quantify the number of visits, to identify the pages visited and determine the time spent on each page, and to locate the country of origin.
Specifically, we use the Google Analytics service of Google Inc. to obtain statistical data on the browsing habits of visitors to our Website. For more information please follow this link.

2. Technical cookies
Technical cookies allow users to navigate through a webpage, platform or application and make use of the various options or services they provide, for example, controlling data communication and traffic, identifying a session, accessing restricted areas, recording the items in an order, processing the purchase of an order, requesting to register for or participate in an event, using security elements during browsing, storing content for video or sound broadcasting or sharing content on social networks.

3. Cookies

How can I prevent cookies being installed?

You can delete cookies already stored on your device at any time and also set your browser to reject the installation of cookies.

Rejecting cookies may limit Website functionality.